Choosing an industry-qualified letting agent

At JNP, we believe in setting the highest standards in lettings. We know that our landlords look to us for guidance and expetise, and that's why we invest in our team's professional development.

With a number of industry-qualified team members, with a level 3 or 4 Propertymark qualification, our letting agents are dedicated to setting the standard in the ever-changing landscape of the rental market.

We know that our landlords look to us for guidance and expertise. That's why we care about having the right skills in our team.

Our qualified agents have the letters MARLA after their name. This stands for Member of the Association of Residential Letting Agents, a professional accreditation awarded by ARLA Propertymark. It’s a mark of trust, expertise, and compliance in the UK lettings industry.

Benefits of choosing an industry-qualified agent

What experience does a MARLA qualified letting agent have?

Meet our MARLA-qualified team members

Ben Stokes MARLA

Lettings Director

Ben Stokes MARLA

Lettings Director

As someone who has worked in the property industry since leaving school, I’ve always been deeply invested in the residential lettings sector. It’s an area that constantly challenges you, where no two days are the same, and where you’re always learning. Despite this, it's still an industry where no formal qualifications are required to trade—which is something I’ve always found surprising.

I chose to take the ARLA technical award level 3 qualification, and am now working towards my Level 4, to demonstrate not just to my clients, but to my team, that we are true professionals in what we do. With legislation and best practice evolving so frequently, staying up to date isn’t optional—it’s essential.

Unfortunately, our industry is sometimes tarnished by the actions of a small minority. I’m passionate about changing that narrative. Across the UK, there are thousands of agents doing fantastic work every day—protecting their clients, offering sound advice, and managing what is often a landlord’s most valuable asset. By qualifying, we show our commitment to being part of that trusted group.

Completing the qualifications gives you the confidence to navigate complex legal situations and the reassurance of being backed by a professional body. For me, it's about raising standards and leading by example—because property agents deserve to be recognised as professionals.

Lloyd Buston MARLA

Lettings Manager

Lloyd Buston MARLA

Lettings Manager

I’ve worked in property since leaving school, and residential lettings has always kept me learning. It’s surprising that no formal qualifications are required, given how complex the role can be.

I chose to take the ARLA Level 3 and now Level 4 to show clients and my team that we’re serious professionals. With legislation constantly evolving, staying informed is essential.

Completing these qualifications gives you confidence and credibility. It’s about raising standards and leading by example—because agents deserve to be recognised for the expertise they bring.