Industry regulations

Whilst renting a property you will want to know you are dealing with a safe and professional letting agent that has your best interest at heart.

All estate agents in the residential property industry are regulated by The Estate Agents Act 1979 (EAA) and also general consumer protection legislation such as the Consumer Protection from Unfair Trading Regulations 2008 (CPRs)

Trade bodies

Generic TPO Logo

The Property Ombudsman (TPO)

JNP is a member of The Property Ombudsman (TPO) and we abide by their codes of practice for both sales and lettings. More information about TPO can be found at


The Association of Residential Letting Agents (ARLA)

ARLA is the only professional and regulatory body solely concerned with residential lettings.

Intercounty Lettings have ARLA qualified staff within the business assuring you of the highest standards of service.

All Intercounty Lettings client accounts are independently audited every year by ARLA which means you can be sure our systems are following the Principles of Professional Conduct set by ARLA.

View our certificate

Find out more

Find out more about Propertymark's accounting rules