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About the My JNP app

Updates at your fingertips
Keep up to date with every aspect of your house sale, let, purchase or tenancy

Get notifications
Customers can get notifications about your property directly to your mobile.

Viewing feedback
See upcoming and previous viewings including any viewing feedback.

Performance stats
See how your property is performing with stats on the JNP website and property portals.

Landlord services
Our landlords can see tenancies and get notifications when a statement is available.

My JNP - your online account

Be the first to know

Sign up for property alerts and we'll contact you with new properties to market, price reductions and properties back to market.

Your viewings & offers

Keep track of all your viewings and offers buying or selling property through JNP.

Progress tracking

If you buy or sell a property through JNP you can get progress updates every step of the way

Detailed seller stats

Sell your property through JNP and here you can see how your property is performing online

Get the My JNP app today

Property updates on your mobile

All JNP customers can stay up to date with every step of your sale, let, purchase and tenancy. Introducing the My JNP app where customers can get notifications about your property journey directly to your mobile.

Who is My JNP for?

Landlord

All your rental information in one place 24/7, online or in the app

Tenant

Easy access to all the latest information about your tenancy.

Seller

Providing instant online access to information about your sale

Buyer

Set up alerts, see booked viewings and monitor your offers online

My JNP FAQs

Is there a My JNP app?

There is a website based app, which means it can only be installed through your account. You won’t find it in the App Store or Google Play. When you login to your My JNP account and follow the steps to complete your account, one of those steps is “Install app”. Then follow your device prompts.

You can also watch this how to install video.

If your device uses FaceID, this can be enabled once the app is installed.

Why can’t I find the My JNP app in the App Store or Google Play?

It does not appear in the app store or Google Play because it is a website based app, not a traditional app. After you have logged into your account on your phone and installed the app through your account area, the My JNP app appears on your device home screen and behaves like any other app.

Facial recognition can be set up and notifications can be received and customised.

Is the My JNP app free?

Yes, the My JNP app is free to use and install.

Is the My JNP app available for my device (iOS, Android, Windows, etc.)? Can I access the app on multiple devices?

Yes it is and you can install the app on a phone, tablet or computer.

How do I access the online account area?

The online account area is integrated into My JNP, which gives you online access to all your property information whether you're a seller, buyer, landlord or tenant. To access it, visit the My JNP login page or register if you're accessing it for the first time. 

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Part of LSL Property Services plc

JNP is a trading name, independently owned and operated under licence from LSLi Limited by AIG (KH) Ltd (company number 14772222), registered in England and Wales at 32 Portland Terrace, Jesmond, Newcastle upon Tyne. NE2 1QP. Also trading as Fine & Country.

We may refer you to recommended providers of ancillary services such as Conveyancing, Financial Services, Insurance and Surveying. We may receive a commission payment fee or other benefit (known as a referral fee) for recommending their services. You are not under any obligation to use the services of the recommended provider. The ancillary service provider may be an associated company of JNP.

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